privacy policy
This Privacy Policy describes how Sound and Lighting Hire (“we”, “our”, or “us”) collects, uses, and shares your information when you use our website or services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
Who We Are:
Our website address is: https://soundandlightinghire.com.au
Information We Collect:
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Personal Information: When you use our website or services, we may collect personal information such as name, email address, contact number/s, residential and delivery addresses, company or business name, equipment hired, event type, number of guests in attendance, and general location of the event.
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Usage Information: We may collect information about how you use our website and services, including your interactions with our content, the pages you visit, and the duration of your visits.
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Device Information: We may collect information about the device you use to access our website or services, including your device type, operating system, and IP address.
How We Use Your Information:
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Providing Services: We use your information to provide you with the products and services you request, including renting audiovisual equipment and lighting.
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Communications: We may use your contact information to communicate with you about your bookings, payments, and other service-related matters. We may also send you promotional emails about new products, special offers, or other information we think you may find interesting.
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Improving Our Services: We analyze usage data to understand how our website and services are used and to improve the user experience.
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Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information:
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Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or provide other services on our behalf.
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Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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Legal Requirements: We may disclose your information if required by law or to protect our rights or the rights of others.
Your Choices:
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Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in those emails. Please note that even if you opt-out, we may still send you non-promotional communications, such as those related to your bookings or account.
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Access and Correction: You may access and update your personal information by contacting us directly.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Security:
We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us:
If you have any questions about this Privacy Policy or our practices, you may contact us at info@soundandlightinghire.com.au